
ACADA provides a robust alert system that allows users to easily monitor the exceeding of key limits for device groups in real-time. When preset thresholds for monitored parameters are crossed, ACADA automatically generates alerts, which are sent via both email and SMS. This ensures that users have instant access to information on critical changes or deviations from defined values, enabling them to respond quickly and minimize potential issues.
Notification Settings Available:
- Notification Channel Selection: Users can choose to receive alerts via email or as text messages on their mobile phones.
- Repeat Notification Option: Users can set the number of repeated notifications to ensure they are consistently informed if the issue persists. This flexibility allows for setting time intervals, such as every 5, 10, or 30 minutes, depending on the problem’s severity or user requirements.
- Time Restriction on Notifications: Alerts can be set to send only within specific time windows, such as during business hours, and limited to specific workdays to avoid disruptions outside of desired times.
- Return-to-Normal Notifications: In addition to alerting users when an issue arises, ACADA also notifies users when a device or system returns to normal, providing an overview of the current status and allowing them to track when issues are resolved.
- Detailed Information in Notification Text: Users can include a list of devices or groups related to the alert in the notification text using hashtags, enabling quick identification of the issue and improving clarity.
- Notification to Multiple Users: Each alert can be sent to any number of recipients, ideal for teams that need access to the same information and quick coordination.
- Distinct Message Texts for Different Notification Types: The message content can vary depending on whether it’s an alert notification (indicating a problem) or a notification of problem resolution (confirming the issue is resolved). This ensures users receive relevant information based on the current system status.
